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Intermediate Project Manager

Employment Type

Full-Time

Studio

Hamilton, New Zealand

Closing

Open until filled
Dec 31, 2023

Role Overview

Are you a dynamic and organized individual with a passion for digital innovation and client satisfaction? Do you thrive in a fast-paced environment, balancing multiple tasks while maintaining exceptional attention to detail? If so, N4 Studio is looking for you to join our team.

As an Intermediate Project Manager at N4, you will play a vital role in driving successful project outcomes while ensuring the utmost client satisfaction. Your main responsibility will be to engage, manage, and grow client partner relationships, overseeing projects from inception to completion. Through effective communication, meticulous organisation, and a deep understanding of both client needs and our agency's capabilities, you will ensure that every project not only meets but exceeds client expectations.

who you are

Key things we are looking for are:

  • Entrepreneurial spirit
  • Strategic mindset
  • Strong emotional control and intelligence
  • Strong understanding of digital marketing tactics – both application and theory
  • Experience working with clients, managing expectations, and delivering top-notch customer service
  • Experience working on cross-functional digital marketing campaigns and the ability to work independently

We will also consider the following performance metrics:

  • Account YOY growth
  • Client happiness and repeat projects
  • Project estimating and profitability
  • Project management and scheduling

what you'll be doing

  • Client Engagement: Build and nurture strong relationships with clients, acting as their main point of contact. Listen to their needs, concerns, and objectives to provide tailored solutions that align with their business goals.
  • Project Management: Lead project planning, execution, monitoring, and delivery. Develop detailed project plans, timelines, and budgets, ensuring all team members are aligned and deadlines are met.
  • Team Coordination: Collaborate closely with cross-functional teams, including designers, developers, and marketers, to ensure clear communication, effective resource allocation, and seamless project workflows.
  • Risk Management: Identify potential project risks and develop mitigation strategies to prevent any negative impact on project timelines or quality.
  • Quality Assurance: Maintain a high standard of project quality by conducting thorough reviews and testing before deliverables are presented to clients.
  • Client Satisfaction: Consistently exceed client expectations by delivering solutions that showcase the agency's expertise, creativity, and attention to detail.
  • Upselling and Growth: Identify opportunities to expand projects or offer additional services that align with client needs, contributing to the growth of client accounts and the agency's revenue.
  • Reporting: Provide regular project updates to clients and agency leadership, including progress reports, performance metrics, and any necessary adjustments to project scope or timeline.

frequently asked questions

What benefits do N4 offer?

Outside of the expected time off, sick leave, and pension contributions we also offer:

  • Remote and flexible working
  • Bonuses and comission
  • Educational funds
  • Home office allowances
  • Financial planning
  • Regular social events
  • Annual retreats

Any plenty more!

What does N4's hiring process look like?

While we are typically quite flexible in our approach, our process looks a little something like:

  • Introductions: After submitting your application for an open position, we will get to know you through an introductory coffee or video call.
  • Studio day: We want to experience a day of working with you. This stage is an opportunity to exercise your expertise and meet the team.
  • Final interview: The final interview is all eyes on you. We invite you to express yourself and convince us there’s no better person for the job.
Does N4 offer remote or hybrid working?

While we have physical locations across New Zealand and London, we welcome remote and hybrid working arrangements. In fact, if you are working remotely you can enjoy an allowance of $150 per month for remote work expenses, like a coworking membership, coffee, or internet bills. Yes, it can stretch to cover your Spotify subscription.

Can N4 help me with my financial planning?

Planning for your future is important. To help you make smart moves, we offer a range of financial literacy services, from workshops and presentations to one-on-one advice.

Most importantly, does N4 have good coffee and snacks?

We invest heavily into our work environments to create comfortable and inspiring spaces that empowers us to do our best work. So yes, expect speciality coffee, a snack bar, an actual bar, and a respectable record collection.

Got what it takes?

start your journey here

Tell us why you'd be a great fit for the team. We're excited to meet you!

Tell us why you'd be a great fit for the team. We're excited to meet you!